John R. Durant

You can almost never go wrong when taking the time to ask how someone is doing and then listening. Take notes and reflect on what you...

Each generation has a lot to share with the previous and the next. Take a step away from tasks, ask the more valuable questions and be...

Talk to line-level people, and learn from them. You might not like what you hear, and that’s probably a good thing. In my parent’s humble...

Memories of a victory usually fade faster than those related to the struggles and failures that preceded it. Some of you know that I was...

We must set the example for how to deal with blunders, disappointments, and gaffes

Sometimes we feel that we're competing with those whose help we need. If you're competing with your allies, you're playing the wrong game.

You are in the driver’s seat of your life, both its professional and personal dimensions. Start today using these three simple...

Culture is about what people, tools, and systems do and how they function. Culture is action.